It’s just conflict- – manage it.



27 November 2019 9 am – 12.30 pm
Powerful facilitative questions for guiding discussions How to guide the direction of discussions effectively and with integrity through  the use of well framed questions. Questions to apply to people involved in your projects will be developed and linked to the goals you seek accomplish.

It’s just conflict – manage it. What we can learn from a mediator’s tool bag to help calm discussions Someone makes a statement that exacerbates a difficult topic and ‘laden’ atmosphere – what to do? We will test a range of responses aimed at bringing the discussion back on track including how to avoid being caught in the conflict and remain able to lead the discussion constructively.  Answers for current problems We will look at the challenges you face in your work when seeking collaboration and aim to find several approaches that will strengthen your future responses.


27 November 2019 1.30 – 5 pm
Become a participant at a simulation of a challenging meeting. The trainer will facilitate the meeting so you have first- hand experience of a range tools aimed at guiding productive discussion. Participants prepare to carry out roles at a meeting where people are in conflict You may be working with a partner preparing to argue for your solution in the community conflict simulation.  Experience the meeting as a participant.

The simulation will involve you in carrying out a role and noting your response to the interventions the trainer applies.  Evaluate the meeting facilitation tools Critique the interventions you observed and experienced. An open discussion and chance to consider and decide what the trainer did that you plan to adopt or adapt in your work.

Cost $250 + GST per half day = $ 287.50
Where: Meetings on the Terrace, 152 The Terrace, Wellington

Please register by 8 November – maximum of 12 people per course.

These half day interactive training sessions are particularly useful for people responsible for getting results and resolving conflict. Each session provides opportunities for practical application of techniques relevant to cases you are dealing with. The approaches taught are effective both for in-house and external meetings.

For more information or to register, please contact Gay Pavelka at: or phone: 027 221 1128

When: 27 November 2019

Time: 9:00 am - 5:00 pm

Where: Meetings on the Terrace

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